Privacy Policy
At Nutrition Digest, we are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Personal Health Information Protection Act (PHIPA) and other applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when accessing our website and utilizing our virtual nutrition counselling services, as well as subscribing to our newsletter.
Information We Collect:
a. Personal Information: When you sign up for our virtual nutrition counselling services or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and billing information.
b. Health Information: - During virtual counselling sessions, our Registered Dietitians may collect health-related information necessary to provide personalized nutrition advice and support. This may include medical history, dietary preferences, lifestyle habits, and other relevant health data.
c. Usage Data: We may collect information about your interactions with our website and services, including log data, device information, IP address, browser type, and pages visited. This information helps us analyze trends, administer the website, and improve user experience.
How We Use Your Information:
a. Service Provision: We use the information you provide to deliver our virtual nutrition counselling services, including scheduling appointments, conducting sessions, and providing personalized nutrition advice and support.
b. Communication: We may use your contact information to send you appointment reminders, confirmations, newsletters, promotional offers, and updates about our services. You can opt-out of receiving promotional communications at any time.
c. Service Improvement: Your feedback, usage data, and interactions with our website and services help us improve the quality, effectiveness, and user experience of our offerings.
d. Legal Compliance: We may use your information to comply with legal obligations, respond to legal requests, enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security:
a. Secure Platform: Our virtual counselling sessions are conducted through a secure platform with encryption and other security measures to protect the confidentiality, integrity, and security of your personal and health information.
b. Data Access: Access to your personal and health information is restricted to authorized personnel who require such access for the purpose of providing our services. We implement strict access controls and authentication mechanisms to prevent unauthorized access or disclosure.
c. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. When your information is no longer needed, we securely delete or anonymize it.
Jurisprudence & Ethical Requirements
Our Registered Dietitians are licensed and registered to practice within the province of Ontario. Each dietitian adheres strictly to the jurisprudence and ethical guidelines established by the College of Dietitians of Ontario. This ensures that our practitioners maintain the highest standards of professionalism, integrity, and confidentiality in their interactions with clients. You can trust that your personal and health information is handled with the utmost care and in accordance with regulatory requirements.
Third-Party Disclosure:
a. Trusted Partners: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting providers, email service providers, payment processors, and analytics services. These third parties are contractually obligated to safeguard your information and only use it for the purposes specified by us.
b. Legal Requirements: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or as otherwise required by applicable law, regulation, or legal process.
Your Rights and Choices:
a. Access and Correction: You have the right to access, update, or correct your personal information. If you would like to review or modify the information we have on file, please contact us using the information provided below.
b. Opt-Out: You can opt-out of receiving promotional emails, newsletters, or other marketing communications from us at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
Children's Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe that we may have collected personal information from a child without proper consent, please contact us immediately.
Updates to this Privacy Policy:
We reserve the right to update or revise this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we will notify you of any material changes by email or other means of communication.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
By using our website, accessing our services, or providing us with your personal information, you consent to the collection, use, disclosure, and retention of your information as described in this Privacy Policy. Thank you for entrusting us with your privacy.